Return Policy
1. Return Eligibility
- Timeframe: Returns accepted within 30 days of delivery.
- Condition: Items must be unused, unwashed, and in original condition with all tags and packaging.
- Non-Returnable Items: Personal care products, opened mattresses or pillows, personalized items, and clearance items.
2. How to Return
- Contact Us: Message us via our "Contact Us" form within 30 days.
- Receive Authorization: We’ll provide return instructions and any further details.
- Ship Back: Use a tracked shipping method. Customers are responsible for return costs unless the item is defective or incorrect.
3. Refunds
- Processing Time: Refunds processed within 5-7 business days after receiving the returned item.
- Method: Refund issued to the original payment method.
4. Exchanges & Defective Items
- For exchanges, return the item and place a new order.
- Defective or incorrect items? Contact us within 7 days for a full refund or replacement—return shipping is on us!